Privacy Policy

1. Introduction

Welcome to Eugenius Augmented Intelligence ("Eugenius," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eugenius.ai, use our services, or communicate with us via phone, email, or SMS/text messaging.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

• Contact Information: Name, email address, phone number, business name, and mailing address
• Business Information: Company details, industry, number of employees, and service interests
• Financial Information: Business financials you choose to share for funding or valuation services
• Communication Data: Messages, inquiries, and feedback you send to us

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and transactions
• Communicate with you about services, appointments, and inquiries
• Send administrative information, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Connect you with appropriate service providers from our partner network
• Analyze usage patterns to improve our website and services
• Protect against fraudulent or illegal activity
• Comply with legal obligations

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We work with trusted service providers who assist us in operating our business. When you request services (such as managed IT, telecom, or business funding), we may share relevant information with our partner providers to fulfill your request. These partners are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal exceptions
• Opt-Out: Opt out of marketing communications and text messages
• Portability: Request transfer of your data to another service provider
• Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell your personal information. To exercise your CCPA rights, contact us at eugene@eugenius.ai.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Analyze website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.