Security & Compliance
Enterprise-grade security practices and compliance standards across all infrastructure services we provide to our clients.
Our Security Commitment
As a channel partner connecting businesses to critical IT infrastructure, we understand that security is non-negotiable. Every vendor we work with must meet or exceed industry-standard security certifications and compliance requirements.
With 32 years of experience in enterprise IT and disaster recovery, our founder brings a security-first mindset to every client engagement and vendor relationship.
Compliance Standards
SOC 2 Type II
Data center partners maintain SOC 2 Type II compliance with annual audits covering security, availability, and confidentiality controls.
HIPAA Compliance
Healthcare infrastructure vendors provide Business Associate Agreements (BAA) and maintain HIPAA-compliant infrastructure with encrypted storage and transmission.
PCI DSS
Payment processing infrastructure meets PCI DSS Level 1 requirements for organizations handling credit card transactions.
FISMA / FedRAMP
Cloud and colocation vendors serving government clients maintain FedRAMP authorization for federal security standards.
ISO 27001
Infrastructure partners maintain ISO 27001 certification for information security management systems with annual surveillance audits.
GDPR / CCPA
Data handling practices comply with GDPR and CCPA requirements for customer data privacy, retention, and deletion rights.
Security Practices
Physical Security
- 24/7 staffed security at all data center locations
- Biometric access controls and badge-based entry systems
- Video surveillance with 90-day retention
- Mantrap entry systems and escort requirements
Network Security
- DDoS mitigation and advanced threat protection
- Intrusion detection and prevention systems (IDS/IPS)
- Network segmentation and VLAN isolation
- Encrypted data transmission (TLS 1.3, IPSec VPN)
Data Protection
- Encryption at rest (AES-256) and in transit (TLS 1.3)
- Automated backup systems with geographically diverse storage
- Secure data destruction protocols for decommissioned equipment
- Data residency options for regulatory compliance
Monitoring & Incident Response
- 24/7/365 Security Operations Center (SOC) monitoring
- Automated threat detection and alerting systems
- Documented incident response procedures and escalation paths
- Regular security audits and penetration testing
Business Continuity & Disaster Recovery
With our founder's background as a disaster recovery officer for enterprise organizations, we bring a unique perspective to infrastructure design and vendor selection.
Key Capabilities
- Geographic Redundancy: Multi-region data center deployments with automatic failover
- Circuit Diversity: Diverse fiber paths and carrier redundancy for mission-critical connectivity
- Power Resilience: N+1 or 2N power configurations with on-site generators and UPS systems
- RTO/RPO Planning: Documented recovery objectives with tested failover procedures
Vendor Security Assessment
Every vendor in our network undergoes security vetting. We only work with infrastructure providers who demonstrate:
Active Certifications
Current SOC 2, ISO 27001, or industry-specific compliance certifications
Insurance Coverage
Cyber liability and E&O insurance with minimum coverage thresholds
Security Documentation
Documented policies, incident response plans, and change management procedures
Track Record
Proven reliability history with public breach disclosure and transparency
Security Incident Reporting
If you discover a security vulnerability or have concerns about our services, please contact our security team immediately.
Questions About Our Security Practices?
Contact us to discuss specific compliance requirements or request vendor security documentation.
Contact Security Team